Overcoming the COVID-19 downturn

Meet cafe and restaurant operators who are overcoming the COVID-19 downturn. Ken Burgin from SilverChef, introduces smart cafe and restaurant operators who are pushing the boundaries with sales, marketing, staff management and profit strategies. Hear first-hand about the challenges they’ve faced, and how they are winning through with menu development, promotions, good teamwork, delivery and keeping up their profit margins.

With special guests:

Alice Lees from Baked Uprising in Newcastle. They bake, sell bread, patries, cakes and great coffee. And even though they've had a strong response to their 'essential supplies', there have been plenty of challenges to face. Matteo Giordano from Pane e Latte in Adelaide, is a big believer in working 'on' your business, not just in it.. A strong team (mainly young), a quick pivot to online sales, events and creative marketing have given Matteo's restaurant some of their best sales ever. Melissa Goffin from Redgum BBQ at Mornington Vic. After a short closure during the first lockdown, they're powering ahead with takeaway and delivery to their local community, and have kept most of their staff employed. Our guests will share the step by step details of how they're winning against tough conditions, and there will be plenty of time for Q&A.

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