Customer Retention Secrets Every Restaurant Should Know
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Original story and image on The Rail
Customer Retention Secrets Every Restaurant Should Know
As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.
The Power of Personalized Communication
Developing close connections with your guests calls for frequent, customized contact that makes them appreciated and noticed. Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value.
Establishing a client database system helps you monitor vital data such as birthdays, anniversaries, food allergies, and preferred meals, therefore enabling customized service experiences. Personalized thank-you notes following first-time visits demonstrate gratitude and provide an avenue for ongoing patronage.
Original story and image on Modern Restaurant Management
Coming to Your Restaurant Should be in Everyone’s Feed
T’s Brunch Bar’s four locations in Metro Atlanta feature dishes with a southern twist and charm, but owner Teneshia Murray had to learn a few lessons before finding the right blend for the elevated brunch concept. The third location started out as an upscale burger bar, but it just wasn’t connecting with the neighborhood so Murray recalibrated.
“We are making sure that we keep our food, aesthetic and brand all aligned and consistent,” Murray said. “Now, you will be able to come inside of any of our four locations and get your food fresh to order with great flavor, amazing taste and superior customer service.”
Collaborating with Chef Jamarious Gilmere signature items include Crab Fingers, Fried Green Tomatoes, Biscuits & Oxtail Gravy, Seafood Deviled Eggs, Salmon Croquettes, an Oxtail Omelet, and Chicken & Waffles. New additions include T’s Beignets, Seafood Hashbrowns, Cinnamon Roll Pancakes, and a 14K gold Steak Dinner.
Original story and image on Bean Scene Magazine
Physicists discover method to make stronger coffee without extra beans
Physicists from the University of Pennsylvania in the United States have discovered a simple method to make pourover coffee stronger without using additional beans.
Co-Author Dr Arnold Mathijssen said pouring the hot water slowly from a goose-neck kettle increases the contact time between the water and the grounds, while pouring from a greater height increases mixing. Both of these methods are said to result in more coffee being extracted from the same volume of grounds.
In a paper published in Physics of Fluids, Dr Arnold and Co-Authors Ernest Park and Margot Young said that while coffee is one of the most consumed beverages in the world it was under threat due to climate change. They wanted to explore how to make it more efficient, using less coffee while still meeting the high demand for the beverage.
Physicists discover method to make stronger coffee without extra beans
Original story and image on Food Service Equipment Journal
Unox pushes combi oven carbon tracking forward
Supplier undertakes TM65 mid-level assessments for its most popular combi oven ranges. Catering equipment supplier, Unox UK, has carried out TM65 mid-level assessments for one of its most popular commercial combi oven ranges, as well as a Life Cycle Assessment (LCA).
The company has undertaken TM65 mid-level assessments for models within the MIND.Maps PLUS range, which details the total amount of carbon emissions produced during the entire lifecycle of a product.
The assessment tracks the amount of carbon dioxide (CO2) released from the stage of raw materials being extracted from the ground, through to the manufacturing, use and disposal at the end of a product’s lifespan.
Doing Rounds of The Kitchen Table
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