The Essentials for Teamwork in any Business
This months tip again comes courtesy of Ken Burgin of Profitable Hospitality.
Good teamwork isn't the result of luck. Just throwing a bunch of nice people together wont necessarily create a team that will produce good results, in fact some teams are little more than parties working at the speed of the slowest person. So what are the essential elements of a team that is productive and keeps its members loyal and motivated?
- There are clear GOALS staff and management know the purpose of their work and the busines
- All team members are INVOLVED - all talents and skills are use
- There are LEADERS (formal and informal) and they make sure things happe
- There are team members who make sure the necessary TASKS are carried out they make sure orders arrive, food is ready, the bar is stocked and everything is ready for servic
- There are team members who look after the PROCESSES they make sure there are good feeling amongst team members and customer
- FUN is OK! This is the hospitality industry, and the happiness and good spirits of your business will act as a magnet to customer
- There are clear RULES, preferably in writin
- PROBLEMS are solved when they come up - conflicts and disagreements are worked out quickl
- TIME is used efficientl
- Activities and results are REVIEWED and measure
- One mor
For more articles by Ken Burgin click here www.profitablehospitality.com