The Essentials for Teamwork in any Business

This month's tip again comes courtesy of Ken Burgin.

Good teamwork isn't the result of luck. Just throwing a bunch of nice people together won't necessarily create a team that will produce good results, in fact some teams are little more than parties working at the speed of the slowest person. So, what are the essential elements of a team that is productive and keeps its members loyal and motivated?

1. There are clear GOALS staff and management know the purpose of their work and the business
2. All team members are INVOLVED - all talents and skills are use
3. There are LEADERS (formal and informal) and they make sure things happen
4. There are team members who make sure the necessary TASKS are carried out they make sure orders arrive, food is ready, the bar is stocked, and everything is ready for service
5. There are team members who look after the PROCESSES they make sure there are good feeling amongst team members and customer
6. FUN is OK! This is the hospitality industry, and the happiness and good spirits of your business will act as a magnet to customer
7. There are clear RULES, preferably in writing
8. PROBLEMS are solved when they come up - conflicts and disagreements are worked out quickly
9. TIME is used efficiently
10. Activities and results are REVIEWED and measure